Moving In
Be sure you turn in your inspection sheet. Otherwise you may be held responsible for previous damage.
Repairs & Maintenance
Report all service call requests to the office as soon as possible. We try to take care of them as soon as possible, but we do not promise round-the-clock service. If you do have an emergency and can't reach the office, call the Chateau Ville Motor Inn in Gatesville at 865-2281. Residents that call outside service personnel are responsible for the bill without prior approval of the owner or manager.
- Refrigerator - If it stops cooling, take precautions to keep your food cold until we can get it repaired. Use an ice chest or a neighbor's refrigerator. We are not responsible for spoiled food.
- AC Filter - Change every month.
- Toilet - Keep a plunger on hand to unstop the toilet when necessary.
- Disposal - No bones/metal. Know where the reset button is.
- Washer/Dryer - (if applicable) Know how to use properly. Use at your own risk. We are not responsible for damage to your clothes.
- Ice - Take extra precautions in inclement weather to prevent falls.
- Residents' Responsibilities - You will be charged for a service call if the maintenance problem is caused by your neglect (such as a stopped up toilet or disposal).
No Pets
Your lease states that no pets are allowed in your apartment without the written consent of the manager. If you are found to be in violation of this lease condition, you will be charged a fee of $100 and be charged $10 per day until the pet is removed.
Spraying for Bugs
Your unit will be exterminated as necessary by professional exterminators. Notification will be given two days in advance. It is important that you take everything out of your cabinets and closets.
Renters' Insurance
We highly recommend that you buy renters' insurance. Our property insurance does not protect, and we are not liable for your personal property in case of fire, etc. In fact, without renters' insurance you may be held liable for our property if you caused a fire.
Fire Protection
We are very concerned about the safety of our residents. Fire can destroy your personal belongings and endanger your life. We hope that you take precautions to prevent fires. Most fires are caused by hot grease on the kitchen stove. Never pour water on a grease fire because this will cause the fire to scatter and spread. Use baking soda or flour to smother the flames. Do not attempt to remove a flaming pot or pan from the stove because you may easily spill the contents causing severe burns. Be sure to replace smoke detector batteries as needed.
Conduct
Loud music is prohibited.
Locks & Keys
Your locks may be rekeyed if you are willing to pay for it in advance. We recommend that you leave an extra key with a friend or neighbor. After hours you may call the Chateau Ville Motor Inn (865-2281) to unlock your door for a charge of $20-30, depending on the time of day.
Children
Watch them closely when they are outside and keep them out of the parking lot. Drive responsibly in the parking lot.
Security
Report any suspicious-looking person or stranger to the owner or manager. Keep your doors and windows locked.
Outside
Only certain items may be kept outside your apartment without the written consent of the manager. Check if you are unsure which items are acceptable. Keep toys and trash picked up. No maintenance or washing of vehicles is permitted.
Gas Pilot Lights
If you have a gas furnace and gas water heater the gas pilot lights will occasionally go out, usually for no apparent reason. To keep costs (and your rent) as low as possible, we expect you to light these pilots if necessary. This is a simple procedure and we will show you how to do it if you don't know how. Call our office for a demonstration. You may be charged for a service call if we have to do it and no other problem exists.
Pay Your Rent on Time
The rent is due on the first and a late fee will be charged if not paid by the fifth. Payments must be made by check or money order (no cash).
If You Don't Pay Your Rent
- Late fee after the fifth of the month.
- Landlord's Lien - We can enter your apartment and seize luxury items such as TV's, stereos, cameras, and VCR's.
- Lockout - We can change your locks.
- Eviction Notice - If all else fails, we can give you a notice to pay or move out. If you do move out, you are still liable for the rent.
Moving Out Policy
To receive a security deposit refund and not be charged a reletting fee, you must: (1) Give a 30-day written notice and (2) Have stayed for the initial lease period. Please observe the following guidelines when moving out:
- Pick up a list of cleaning procedures and list of cleaning/damage charge from the office.
- Under no circumstances will the security deposit be applied to the last month's rent.
- Checkouts made during normal business hours only.
- Rent continues until all keys are turned in.
- All refunds will be made by mail only within 30 days.
Emergencies
For emergencies call 911 (Fire, Police, Ambulance, Sheriff).
Non-emergency Numbers
Fire .. 547-2514
Police .. 574-4272
Ambulance .. 547-2514
